I misdialed and called 911 instead of 411 for information. A dispatcher called me back. How come?

When the Communications Center receives a 911 call and the caller doesn't speak or immediately hangs up, we have to verify whether it was an accidental call or if the caller could not speak due to a medical problem or being under duress. The 911 computer will show us the address and phone number the call came from.

A dispatcher will try to call back the number to reach an adult to verify whether or not there is a problem so appropriate help can be sent. If the dispatcher is unable to reach anyone, police or sheriff's units will be sent to the address to check on the occupants.